How can I get a sample?
We provide free samples, but you must cover the shipping cost. Once the payment is confirmed, we’ll promptly arrange the sample for you.
Do you offer customization?
Absolutely! We can customize color, fragrance, weight, shape, and packaging to suit your requirements.
What are your paygặpt terms?
Our standard terms are 30% deposit upon order confirmation and 70% before shipment. Payments can also be made via PayPal or Western Union for your convenience.
How long is the production lead time?
Typically, production takes 2–7 days after order confirmation. If you’re on a tight schedule, let us know—we can expedite the process.
Do you support private labeling?
Yes, we do!
We can customize private labels to meet your needs.
OEM services are available, allowing you to add your logo to the box and labels.
If you don’t have artwork ready, our professional design team can create designs based on your ideas or samples.
Can you provide more details about the product?
Certainly! Please review our product list and let us know which items you’re interested in.
Can you share real photos of the products?
Of course! We have high-quality photos and videos available. Let us know how many you need.
What functions do your products serve?
Our products are versatile and functional. Let us know how many you’d like to sample, and we can assist further.
Can the natural-material lamp be used outdoors?
While it can be used outdoors, we recommend limiting exposure to wind, sun, and rain to prolong its lifespan. For best results, use it indoors or on covered patios.
Can we add our logo to the box?
Yes!
The MOQ for printing logos is XXX pcs.
For smaller quantities, we can use logo stickers with no MOQ.
Do you offer custom packaging?
Yes, we welcome custom packaging orders tailored to your brand.
Can I create my brand with your products?
Definitely! Please share your design and specific requirements, and we’ll ensure the best outcome and pricing for you.
Can I add a logo sticker?
Yes, of course! Let us know how many colors your logo uses and share a sample image to calculate the cost.
What is your typical production time?
This depends on order size and season:
Off-season: A 40HQ container takes 15–20 days.
Peak season: The same order might take 25–30 days. Placing your order early ensures the fastest delivery.
Can you prioritize urgent orders?
Yes, for urgent requests, we aim to expedite production and delivery within 7–10 working days. Let us know your timeline, and we’ll do our best to accommodate.
What’s the estimated delivery time?
Delivery times depend on your order size and details. Share the quantity, and we’ll confirm a precise date for you.
What is your standard production time for regular orders?
Generally, it’s 10–15 working days, but it varies based on order complexity and requirements.