Privacy Policy
Vantuongglobal values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, or contact us via WhatsApp, email, or other communication channels. By using our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, and address when you place an order or contact us.
- Payment details when processing transactions.
1.2 Non-Personal Information
- Browser type, operating system, and IP address to improve user experience.
- Cookies to analyze site usage and customize your browsing experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process orders, payments, and deliver products.
- To respond to inquiries via WhatsApp (+84355996381) or email ([email protected]).
- To improve our website functionality and services.
- To send updates, promotions, or important notifications related to our products and policies.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following cases:
- Service Providers: With trusted third parties that assist in fulfilling your orders (e.g., shipping companies).
- Legal Obligations: If required by law or in response to legal processes.
4. Data Security
We implement appropriate technical and organizational measures to secure your data. However, no system is entirely foolproof, and we cannot guarantee the absolute security of your information.
5. Cookies Policy
Our website uses cookies to:
- Understand user preferences.
- Enhance website functionality.
You can modify your browser settings to disable cookies if you prefer.
6. Your Rights
You have the following rights regarding your data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to your personal information if inaccurate.
- Deletion: Request deletion of your data where applicable.
To exercise these rights, contact us at [email protected].
7. Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us:
- WhatsApp: +84355996381
- Email: [email protected]
- Address: Number 23, Block B, Alley 1, Dong Me, Me Tri, Nam Tu Liem, Hanoi
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.